frequently asked questions

  • General Questions
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  • 1. Is the membership fee separate from the donations?

    Yes. Your membership of the B1G1 Initiative goes a long way to help sustain what we do so we can continue to innovate, source, assess and monitor high-impact projects. Most importantly, your membership allows us to provide you with great resources that enable you to transform the way you do business.

  • 2. How much does it cost to join B1G1?

    Membership fees start from US $220 per annum, depending on the size of your business, with a one-time set-up fee of US $200. This covers the administrative costs of setting up your account, maintenance of the platform, access to resources and the geocoding of your business so you can dynamically track where your giving makes an impact in the world through the Business for Good map.

    See the full list of membership options here.

  • 3. What makes B1G1 different from other giving initiatives?

    At B1G1, we always focus on the impact your giving has on people’s lives. Unlike traditional giving programs use a portion of your donation for administration fees, we pass 100% of your giving to the nominated projects when you give through B1G1. We also break down all projects into the smallest amount required to make an impact, so it's easier for SMEs to start giving immediately (e.g. $0.01 to give 1 person access to clean water for 1 day, compared to $5,000 to sponsor a well).

    Our unique business membership model funds the development of this initiative, keeping B1G1 sustainable as an organisation. To learn more about our membership model, download this one-page document.

  • 4. If 100% of donations are remitted to charities, how does B1G1 sustain itself?

    B1G1 is funded primarily by membership subscriptions of B1G1 business members and partners.

  • 5. What is B1G1?

    B1G1 is a giving initiative that allows businesses and individuals to give easily to high-impact projects run by carefully vetted charity organizations (Worthy Causes) we partner with. We aspire to create the world full of giving by making giving easy and meaningful. Learn more about B1G1 here.

  • 6. How is the cost of a single impact calculated?

    The cost of an impact is calculated by taking the total cost of the project and dividing it by the number of people impacted and the duration the impact lasts.

    For example, if the cost of building a well is $5000 and it serves 400 people in a village for 5 years.
    $5000 / 400 people / 5 years = $0.01 to provide 1 person access to clean water for 1 day (rounded up).

  • 7. How does B1G1 select its projects?

    B1G1 has implemented a very strict selection process for the Worthy Cause projects listed on our site. Learn more about the selection process here.

  • 8. How does the giving actually happen? (e.g. How is it possible to give a meal every time I sell a product)

    B1G1 works like a self-serve giving platform. When you join B1G1, you get log-in details to access your very own giving account. Within your account, you can set up your business' Giving Stories, create Gratitude Certificates, track your giving history and more.

    You simply log-in to your giving account when you want to give (it could be every day, or at the end of the month, etc), choose the projects you want to give to, and process the giving online - just like online shopping!

    If you have giving stories in place, you can fill in the appropriate amounts from your giving dashboard (e.g. this month, I sent 100 emails. I want to give 1 day's access to clean water for every email sent). Your Giving Story will automatically calculate how much you should give to create the impact you set out to create. Simply check-out and process the giving online as well.

QUESTIONS about business membership
  • Business Memberships
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  • 1. How do I involve my team and customers/clients?

    Because of B1G1’s flexibility, you can involve and engage everyone in and around your business in any way you want! For example, dentists often ask their patients to select where the giving is going, while the giving categories are chosen by the dentist’s team in the dentists’ office (See more of that here).

    Or, if you’d like, you could invite your team members to create special complementary employee accounts that are linked to your company’s account. A number of employee accounts are included in your business membership as an extra value. As a result, you and your team members can make a difference together to create a maximum impact. You can even set collective goals to reach specific giving targets.

    If any of this isn’t making sense, please drop us a note at [email protected] We’re here to help in whatever ways we can.

  • 2. How do I update my widget?

    New widgets were released in February 2016, any widget code that was implemented prior to this period will no longer be updated in real time. To update your widget to the latest version, simply log in and go to this page, copy the new embed code and replace the old code on your site.

  • 3. Where can I find the giving widget?

    The giving widget can be found here. You have to log in to access them. There are two types of giving widgets – the Impact Counter, and the Live Impact Map. Through these widgets, you can view the real tangible impacts your giving creates around the world.

  • 4. Where can I find the gratitude certificates?

    Gratitude certificates can be found here. You have to log in to access them. There are a variety of templates available to match your preferences.

  • 5. How can I share my impacts?

    We offer various tools to help you share your impacts in simple and impactful ways. Within your account, you will find embed codes for Gratitude Certificates, Impact Widgets, and the Business for Good map you can use for your own site. These fall under the ‘Connect’ tab.

  • 6. Can I transfer my partnership to another business later?

    Normally, B1G1 partnerships belong to one company and are not transferable. However, if you changed your business or started a new business, you can contact us to request a transfer. If the business belongs to the same owner, transferring the account is generally fairly easy.

  • 7. Is the membership fee separate from the donations?

    Yes. Your membership of the B1G1 Initiative goes a long way to help sustain what we do so we can continue to innovate, source, assess and monitor high-impact projects. Most importantly, your membership allows us to provide you with great resources that enable you to transform the way you do business.

  • 8. How much does it cost to join B1G1?

    Membership fees start from US $220 per annum, depending on the size of your business, with a one-time set-up fee of US $200. This covers the administrative costs of setting up your account, maintenance of the platform, access to resources and the geocoding of your business so you can dynamically track where your giving makes an impact in the world through the Business for Good map.

    See the full list of membership options here.

  • 9. Do you have tax-deductible projects?

    Yes. See which projects are tax-deductible by logging in and choosing the ‘Impact’ tab, followed by the ‘View All Projects’ sub-tab. Click on the blue ‘Advanced Search’ link at the left column and then you’ll see a variety of ‘filters’ — one of those specifically allows you to check tax-deductibility in any country.

    If you aren’t logged in, you can view all projects and filter them based on tax-deductibility here.

  • 10. Can we support our own charity partner?

    Absolutely! If you already support a specific charity whose work is especially meaningful to your business, you can recommend them to us and (if they are approved by B1G1) continue to support them through B1G1. In fact, we continuously expand our Worthy Cause list through recommendations we receive from B1G1 members and partners. When your favourite charity becomes a part of B1G1, they can also receive support from many other businesses that are part of this initiative.

    Learn more about the process of becoming a B1G1 Worthy Cause here.

  • 11. My job involves working on per-project basis and does not involve regular daily/weekly sales. How would I use B1G1?

    At B1G1, there are many businesses whose work does not involve ‘regular’ daily or weekly sales cycles so they give on completion of projects. You’ll find a great example of that right here.

  • 12. Can I track the impact of my giving?

    Yes, you can! When you join as a partner, you can download your Giving Impact Report anytime. B1G1 also gives you an embeddable widget for your website that tracks your giving activities in real time. We’ll also give you the Businesses for Good Map that tracks your giving impact around the world in real time.

  • 13. How can my business give using B1G1?

    Typically, B1G1 business partners create a Giving Story, which is generally something like, “When we sign a new client, we give access to education for a child in Cambodia.” Or, “When we complete a project, we give a goat to give sustainable income to a family in Kenya.” Creating Giving Stories makes giving an integral part of your business. See examples of Giving Stories from our business partners here.

    Aside from this, there are many ways you can embed giving into your business by using B1G1’s unique tools and resources. You can explore all the member privileges here.

    If you’d like more information about how your business can give back through B1G1, please email us at [email protected]

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  • 14. How should I give?

    The quick answer is this: Give in whatever way suits you! Some B1G1 businesses link their products and services to specific projects and give a fixed amount per transaction. Others allocate a (small) percentage of revenue to giving activities each week/month/quarter and have their teams choose the projects. Every business is different, so choose an amount your business can easily afford but is enough to make the impact you want to see.

    Here are some examples of how your business can give through B1G1.

    When you're ready to give, just log in to your account, select a project you want to support, and process your giving online via PayPal. It’s that easy!

  • 15. What resources can I access as a B1G1 partner?

    Your B1G1 membership provides you access to a set of resources specially designed to help you incorporate giving into the heart of your business. When you become a member, you can also book a call with a member of the B1G1 team to walk you through the system and show you how to leverage on these resources most effectively.

    • Full rights to use the B1G1 logo and branding
    • Real-time impact statistics and reporting
    • Real-time easy-to-use giving widgets for your website
    • Full use of the Business for Good logo and branding
    • Business for Good interactive map display
    • Business listing on the B1G1 site
    • Downloadable Gratitude Certificate templates
    • Automatic tracking of your giving influence
    • Regular webinar sessions to help you keep learning and connecting
    • Invitation to B1G1 Study Tours
    • Create Giving Stories to share with your team and clients
    • Access to over 800+ high-impact projects
    • Ability to create Giving Campaigns that involve others in your community
  • 16. Can I specify the way my contribution is utilised?

    Occasionally, we receive a request from a member to find out which beneficiary their contribution will go to, or allocate their giving to a specific location that they can visit.

    We understand this desire. If you can see the person or activity you are directly funding, you could feel more connected to the giving you do. We try our best to create the sense of connection for all our members.

    However, we usually do not facilitate introductions of donors and beneficiaries. We believe that the management of contributions should be fully in control of the Worthy Cause partners. We are in support of them to make strategic decisions effectively.

    Project visits are possible in B1G1 (through our annual Study Tours, for instance). With these visits, we introduce the visitors to the beneficiaries as people who came to learn from them.

    This way, beneficiaries of your contributions understand that they are the ones who are making great change with the support of the organisation and their leaders, rather than being the recipient of personal deeds of people outside who they may see as more gifted.

    We actively share with you the project updates and pictures (including stories from some of the beneficiaries) so that you can understand the impact you are helping to make. We believe that the acknowledgement of great change should go to everyone. And we want every beneficiary to be empowered to become future givers.

  • 17. The project I was giving to is no longer available in B1G1. Why?

    Since we encourage regular giving, we always assess and bring in new projects carefully on the basis that they are regular and long-term projects.

    However, like most businesses, our Worthy Cause partners are always making changes and improvements in their work. As a result, their needs might change over time. The problems they were working on might have improved already, or their activities and methods might need to change in some significant way.

    In addition, B1G1 from time to time de-lists projects that simply are not receiving enough support. This is to make sure that, for each Worthy Cause, we are continually accumulating enough funds to warrant prompt remittance. B1G1 also may occasionally pause fundraising for projects that have temporarily become over-funded.

    You can find out more from this article.

    And please, always feel free to ask questions.

QUESTIONS for causes
  • Causes
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  • 1. Why is the remittance in Singapore Dollars (SGD)?

    B1G1 Giving, our internal organisation that manages all contributions, is registered and located in Singapore. To ensure the consistency, accuracy and cost effectiveness of the fund management, all contributions made on our website are converted into Singapore dollars using the latest currency rates. B1G1 fully remits 100% of the amount to you even topping up the credit card processing fees charged by the bank. We ensure that we are accountable for every dollar and cent to help your organisation achieve more.

    When you receive the remittance, the amount will be automatically converted into your own currency by your local bank (conversion rates vary depending on the bank you are using).

  • 2. What kind of projects can we list on the B1G1 website?

    You can list all types of different projects. However, a project you list on B1G1 needs to be one of your main initiatives. You cannot list a project you are planning to work on since we have a responsibility to fulfill our promise regardless of the amount of funds actually raised for the project.

    We have also found that it’s most meaningful for our members if your programs are broken down into discrete units that people can support.
    For example, you might break your child feeding program into three separate projects on B1G1 – the amount needed to feed a child for a month, for a week, and for a single day (or a single meal).

    Listing projects in this way makes them much more accessible for our members, and helps encourage contributions.

  • 3. Will we be able to communicate directly with donors?

    To protect the privacy of B1G1 Members and Partners and keep things simple, we have recently revised our communication processes. This means that you will not receive donor contact details and you are no longer allowed to contact donors directly.

    However, B1G1 ensures that all donors supporting your projects will receive acknowledgement and information about the project. You will also receive statements for the clear breakdown of all contributions, and you can access this information online any time. Please update us when you have any changes, new pictures or other resources. If a donor requests additional information about you, we’ll facilitate the communication process.

  • 4. Which types of projects attract more support from B1G1 members?

    In general, the more specific your projects are, the greater their chances of appealing to donors. Some projects are successful because they offer high impact for a low cost. On the other hand, certain projects become popular because of their location or beneficiaries, or even because they seem particularly timely in view of current events. Having a good project title, description and a picture also make a significant difference.

  • 5. What kind of reports will we receive from B1G1?

    We will send you detailed monthly reports that show not only the total amount you’ve raised, but the amounts for each individual project. You will also see if a business or individual donor made the contribution.

  • 6. What requirements do we need to meet to be part of B1G1?

    The B1G1 Giving Board applies a two-tiered set of criteria. It also conducts additional due diligence regarding your organisation, to confirm its reputation for honesty and effectiveness.

  • 7. Can we track funds donated to our projects through B1G1? How quickly will we receive funds?

    Our online Giving Engine tracks donations to your projects continuously, so you will be able to log in and easily check how much you’re accruing in contributions. To avoid incurring bank fees for small transfers, we wait until at least SG$500 in contributions have accumulated before transferring funds. Once your account reaches that amount, we transfer the funds to you in the following month.

    If the accumulated total contribution amount for your organisation is less than SG$500, B1G1 Giving will rollover the remittance to minimise the bank charges incurred through the transfer. Remittances are made on the 20th (or within five days) of each month for the previous month’s contributions.

  • 8. Will B1G1 help us define and describe our programs so our projects will have the best chance of success on the site?

    Absolutely! We will work closely with you throughout the process—we want your projects to be as clear and motivating as possible.

  • 9. Do we need to do anything to maintain our membership?

    Your principal obligation is to apply the donated funds to the intended projects within three to six months of your receipt of the funds (exceptions may be granted in unusual circumstances). You are also encouraged to send B1G1 any updates about your projects and new pictures and resources.

    To ensure contributions received through B1G1 can always fulfill the intended Worthy Cause activities, you have the responsibility to review the projects listed and indicated costs. Failing to do so may lead to termination of your membership. We review the status of each Worthy Cause annually to confirm effectiveness and integrity. This includes a review of your annual report, financial statements, web searches and other due diligence deemed appropriate by the Board.

    We reserve the right to discontinue memberships based on concerns raised by our reviews, or if a charity does not generate sufficient interest from our members to make remittances to it cost-effective.

  • 10. How can we join B1G1?

    There are a few steps involved in the application process:

    First, we ask you to complete a preliminary questionnaire, which you will submit along with a copy of your registration certificate and annual report from the previous year.

    Following that step, the B1G1 giving Board evaluates your application. In this process, we may ask you to submit up to the past two years of audited accounts.

    The Board then applies specific criteria to evaluate your organisation and its likelihood of benefitting from B1G1’s Giving Engine.

    If the Board approves your application, our team will ask you to complete a full profile and provide detailed information about the specific projects that could be listed on our site.

    Currently, there is no cost for the application or membership for worthy causes since the operation of B1G1 is fully funded by the Business Membership Program. Find out more about the process of joining as a B1G1 Worthy Cause here.

  • 11. What are B1G1’s primary benefits?

    B1G1 offers a cost-free way to connect with small businesses and individuals in a host of different countries that may be interested in donating to your cause. We will help you describe your organisation’s programs in a highly meaningful and motivating way to our members.

    Once your group is approved and registered, the process is effortless: B1G1 administers any contributions from members and remits 100% of donated funds to your organisation (we now also top up the credit card processing fees deducted by the banks).

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